Brand Launch Campaign Case Study:
Hero Gaming

Project Background

Hero Gaming, an igaming company struggled to increase its brand awareness and players in Japan. I consulted them from a customer journey till brand launch campaign implementation.

What I did

In addition to review existing ads campaigns and products, I conducted a market research and found out that there were big barriers for people in Japan not to try an igaming: Threat towards a foreign brand and low trust. To build trust in a collectivism culture like Japan, the fastest way is to use a celebrity in a brand campaign because people could think that the company must have money to run such a campaign and be trustworthy enough to hire a celebrity. 

- Initiated research to identify market opportunities, analyse competitors, understand customer insights and built the value proposition of the products for Japan.
- Developed data-driven marketing and brand strategies including identifying targets, positioning and messaging and executed them for various products aligned with business objectives for Japan.
- Developed and executed communication deliverables including a radio and TV commercial and program, social contents and YouTube contents.
- Developed a brand and a marketing campaign.
- Launched the first igaming TV and radio programs and commercials in Japan, building great relationship with the largest casting agency there, Yoshimoto Kogyo.
- Developed a brand guideline and educated internal stakeholders with it.

TV program/CM

Showed people who are unfamiliar with igaming how to play it by using celebrities.

Radio program/CM

Launched a radio program and commercial and broadcast Youtube live at the same time so that people can enjoy seeing the game and the celebrities. 

Social media campaign

To drive customer interaction, we also ran a social media campaign on Twitter.  

Customer journey improvement

Went through a customer journey and made sure to keep consistency across the channels as well as make it smooth.

Result

- Generated 84K views on YouTube in 4 months after publishing a promotion video.
- Increased the interest in and intent to play our games from 4.5% to 58.6% in 3 months.
- Realised 400% traffic increase in website visitors and significantly increased conversion rate.
- Delivered a 200% increase in revenue in the targeted market.