Brand Launch Campaign Case Study:
Hero Gaming
Project Background
Hero Gaming, an igaming company struggled to increase its brand awareness and players in Japan. I consulted them from a customer journey till brand launch campaign implementation.
What I did
In addition to review existing ads campaigns and products, I conducted a market research and found out that there were big barriers for people in Japan not to try an igaming: Threat towards a foreign brand and low trust. To build trust in a collectivism culture like Japan, the fastest way is to use a celebrity in a brand campaign because people could think that the company must have money to run such a campaign and be trustworthy enough to hire a celebrity.
- Initiated research to identify market opportunities, analyse competitors, understand customer insights and built the value proposition of the products for Japan.
- Developed data-driven marketing and brand strategies including identifying targets, positioning and messaging and executed them for various products aligned with business objectives for Japan.
- Developed and executed communication deliverables including a radio and TV commercial and program, social contents and YouTube contents.
- Developed a brand and a marketing campaign.
- Launched the first igaming TV and radio programs and commercials in Japan, building great relationship with the largest casting agency there, Yoshimoto Kogyo.
- Developed a brand guideline and educated internal stakeholders with it.
TV program/CM
Showed people who are unfamiliar with igaming how to play it by using celebrities.
Customer journey improvement
Went through a customer journey and made sure to keep consistency across the channels as well as make it smooth.
Result
- Generated 84K views on YouTube in 4 months after publishing a promotion video.
- Increased the interest in and intent to play our games from 4.5% to 58.6% in 3 months.
- Realised 400% traffic increase in website visitors and significantly increased conversion rate.
- Delivered a 200% increase in revenue in the targeted market.